Tracy Minshull reflects on first year as CEO

Tracy Minshull says she feels “both proud and humbled to lead such an incredible organisation” as she marks a year in charge of Willow Wood Hospice.

Tracy officially took over the reins as Chief Executive Officer from Karen Houlston on 1st May 2024.

It has been a busy and rewarding first 12 months in the role for Tracy, who has worked in the health and social care sector for over 25 years.

Reflecting on her time at the Hospice so far, she said: “One early moment stood out to me: a patient’s husband said: ‘Even the smallest things, you do really well’. It’s a simple statement that perfectly captures the care we provide.

“This year has been all about relationships. It’s been a privilege to connect with our staff, volunteers, trustees, patrons, and the families we serve. I’ve spent time in our hospice, across the community, and at our retail shops, gaining insight into the vital roles everyone plays.

“I’ve also focused on building strategic partnerships, including becoming Deputy Chair for the Palliative and End of Life Care Improvement Group. These connections help ensure our services remain accessible across Tameside and Glossop.

“I also joined fellow Greater Manchester hospice leaders to lobby MPs in Parliament to raise awareness for the funding plight of hospices, and to keep hospice care at the forefront of the minds of our elected representatives.

“We’ve welcomed four new trustees, launched quarterly engagement sessions, and co-designed our Five-Year Strategy, which will be published in June. A big thank you to all who contributed — your input has shaped our future.

“Looking ahead, we’ll continue building strong relationships, delivering exceptional care, and ensuring Willow Wood thrives for years to come. Thank you for being part of our journey.”