Tag: News

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Young hero up for award after helping Willow Wood in mum’s memory

An inspirational seven-year-old from Hattersley who helped collect over 2,000 Crème Eggs for Willow Wood Hospice, where his mum died, has been shortlisted for a special award.

Frankie Chadwick was nominated by the Hospice’s Fundraising team for the BBC’s Make a Difference Awards, which celebrate the achievements of community heroes.

The Year 2 pupil is one of four finalists in a new category introduced this year – the Young Hero Award, which will be awarded to someone under 16 who has made a positive impact in their community or achieved something exceptional.

The brave youngster helped Willow Wood collect an abundance of sweet treats for the Hospice’s annual Bunny Hop appeal – which this year raised a record amount of over £50,000, as over 7,000 people across Tameside and Glossop took part from 24 schools, 19 nurseries and two community groups.

He wanted to support the Hospice in Ashton-under-Lyne, where his mum Gemma received end-of-life care in February this year. She spent 10 days in the Inpatient Unit before she died from brain cancer, aged 46.

Frankie with his mum Gemma
Frankie with his mum Gemma

Frankie said: “We had collection baskets in shops like Tesco and when the baskets got full of Crème Eggs, they were put behind customer service for us to pick up.

“Willow Wood were really good at looking after my mummy. She was really nice and she used to buy me lots of things like toys. I miss her cuddles and going on holiday with her.

“I am very happy and excited to be going to the awards.”

Frankie is looked after by his uncle and legal guardian Gavin Chadwick, who could not be prouder of his nephew and grateful for the care his family received from Willow Wood during a tough time.

“Frankie is a very unique and special boy with lots of character – he’s just a superstar and absolutely deserves to be a finalist,” said Gavin, 42.

“I cried on the phone when I found out he was up for the award. I feel so proud of Frankie and Gemma would be so proud of him too – it’s a shame she is not here to celebrate this moment with us.

Frankie speaking to Holly from BBC Radio Manchester in his classroom at school
Frankie speaking to Holly from BBC Radio Manchester in his classroom at school

“Frankie is one of the calmest people in the world, considering what he’s been through. He still goes to school with a smile on his face and plays with his friends, never mentioning all the horrible things he’s going through.

“Gemma’s cancer had spread throughout the years – she had cancer when Frankie was born so his mummy being poorly has been the norm for him. He visited her at Christie’s and at Tameside Hospital – their relationship could not have been any stronger. Gemma was an amazing sister and a tough cookie with a powerful personality but also very private.

“Willow Wood was absolutely amazing and their team looked after us all. Frankie had no fear of lying on the bed with her and taking the dog to see her – he played on the Xbox in the family lounge and became a friend of the nurses.

“It was Gemma’s idea to collect the eggs and Frankie was the ambassador of our own appeal. It was a focus for us all and we wanted to help the Hospice.”

Tracey Schofield, Events Lead who organises the Hospice’s Bunny Hop campaign, put Frankie forward for the award and gave him his own Bunny Hop pack as a reward for his magnificent efforts.

“I nominated Frankie for the award because, despite everything he was going through, he thought of others and wanted to help the Hospice,” she said.

“On behalf of everyone at Willow Wood, we are incredibly grateful for his support and we really hope he wins the Young Hero Award.”

Gemma with Frankie and Gavin
Gemma with Frankie and Gavin

For the first time this year, the Make a Difference Awards span the entire UK. Frankie will be attending BBC Radio Manchester’s awards ceremony at Rochdale Town Hall on 12th September.

Frankie’s nomination was recently revealed at his school, St James’s Primary in Hattersley, where his teachers and classmates were overjoyed for him.

Mark Woolley, head teacher at St James’s, said: “It’s been a very difficult time for Frankie and his family, so we’ve been supporting him here in school and supporting Gavin, his uncle, as well.

“We’re very proud of Frankie – he truly does deserve it. He’s really courageous and a young hero. He’s very kind and very thoughtful. It’s lovely that he has given something back to Willow Wood.”

LISTEN: Click on the play button below to listen to Frankie and Gavin speaking to BBC Radio Manchester. You will need a tissue handy. 

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Find out more about volunteering at our Clearance Outlet

If you’re thinking of giving back and making a difference in your community, this is the perfect opportunity to come along and find out more about volunteering with Willow Wood Hospice.
Our Clearance Outlet and Donation Centre on Langham Street (off Oldham Road) in Ashton-under-Lyne is holding a Volunteer Recruitment Day on Saturday 9th August from 10am to 2pm.
There are a range of flexible roles available – from helping with eBay and sorting through donations to being a Retail Assistant or a Driver’s Mate. You’ll get a glimpse of what’s involved in the video below…
What to expect on the day:
• Tours of the premises every hour on the hour
• Meet our friendly team in a relaxed environment
• Say hello to our mascot Woody!
• Enter our raffle to win a hamper worth over £50
Whether you’re looking to learn new skills, meet new people, or simply want to support a local cause, we’d love to see you there.
Come along and see how you can make a difference!
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MP and councillor see Willow Wood’s vital work

Willow Wood Hospice has welcomed High Peak MP Jon Pearce and Councillor Damien Greenhalgh for the first time to see and hear about its vital role in the community.

The Hospice, based in Ashton-under-Lyne, provides compassionate, specialist and dignified care to patients with any life-limiting illness and those closest to them from Tameside and Glossop.

The Labour MP, who represents Glossop residents in Parliament, and Cllr Greenhalgh met with several members of Willow Wood’s Senior Management Team and Timothy Jackson, Chair of the Board of Trustees.

They were also given a tour of the Hospice by Timothy and Clinical Director Nicola Cheetham and interacted with some staff and volunteers.

During the round-table discussion, CEO Tracy Minshull expressed her gratitude for the government’s support in providing £181,000 to the Hospice in capital funding – which will be spent on refurbishing the Inpatient Unit – but outlined the significant challenges relating to long-term sustainable funding, particularly as supporters have less money to donate and it costs at least £3.6 million a year to keep the Hospice running.

Clinical Director Nicola Cheetham showing High Peak MP Jon Pearce and Councillor Damien Greenhalgh one of our Complementary Therapy suites
Clinical Director Nicola Cheetham showing High Peak MP Jon Pearce and Councillor Damien Greenhalgh one of our Complementary Therapy suites

Nicola gave an overview of Willow Wood’s array of services and outlined that 70 per cent of the care provided is by the Community Services team, both at the Hospice and in a patient’s own home, encouraging patients to live as well as possible for as long as possible.

Sam Duncan, Director of Fundraising and Communications, emphasised how much the Hospice relies on the generosity of the local community through supporting fundraising events and the shops. She also acknowledged the success of moving the Hospice’s Glossop shop into a bigger and better location and recent awards recognition for Willow Wood, including the retail team.

Gill Egerton, Head of HR and Workforce, explained how Willow Wood’s army of around 500 volunteers support all areas of the Hospice and its eight charity shops. She also spoke about collaborations with local colleges and businesses, as well as supporting 16 to 24-year-olds into paid work placements through the Youth Employment Support (YES) scheme in Tameside.

MP Jon Pearce and Cllr Damien Greenhalgh in conversation with our Senior Management Team and Chair of the Board of Trustees
MP Jon Pearce and Cllr Damien Greenhalgh in conversation with our Senior Management Team and Chair of the Board of Trustees

CEO Tracy Minshull said: “It was a pleasure to welcome Jon and Damien to the Hospice to give them a snapshot of what we do. We are grateful for their time and engagement – we were impressed by their knowledge of the hospice and wider healthcare sector. We hope to have their continued support as we work to meet the increasing demand for our services while navigating financial challenges.”

Jon Pearce MP said: “Visiting Willow Wood Hospice was both moving and inspiring. The care provided by the organisation goes far beyond medical support – it’s about dignity, compassion, and standing alongside families during some of the most difficult times of their lives. I was especially impressed by the Hospice’s outreach to support people living with dementia and their family carers – something I have a deep personal connection to through my family’s own experience with my father’s illness.

“The professionalism and kindness shown by the entire team at Willow Wood is making a real difference to so many across Tameside and Glossop. I’ll continue to do all I can to ensure hospices like Willow Wood get the recognition and long-term support they so clearly deserve.”

Cllr Damien Greenhalgh said: “This was a truly heartwarming visit. The impact and power of volunteering came through loud and clear – from the 20-strong team lovingly tending to the beautiful gardens, to those welcoming patients and families, and the volunteers raising vital funds in community shops. Willow Wood Hospice is nothing short of remarkable – not only for the quality of care it provides, but for the dedication, heart, and generosity of the staff and volunteers who make it all possible. It’s a local treasure we must all champion.”

Mr Pearce – whose family have a working background in the medical profession – was elected as an MP for the first time last year, while his Chief of Staff, Damien Greenhalgh, is also Deputy Leader of High Peak Borough Council and represents the Glossop South division on Derbyshire County Council.

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Healthcare Assistant building skills for compassionate care

Clinical Educator Rachael Grimwood has been supporting Ryan Rusholme, one of our dedicated Healthcare Assistants, as he works towards completing his Care Certificate.

The Care Certificate is a nationally recognised set of standards developed by Health Education England, Skills for Care, and Skills for Health, designed to equip health and social care workers with the essential knowledge and skills to provide safe, compassionate, and high-quality care.

“Since supporting Ryan with the Care Certificate, I’ve really enjoyed seeing his enthusiasm shine. Although new to care, he’s shown a genuine eagerness to learn and is already gaining confidence and demonstrating the skills needed to support our patients effectively — exactly what the Care Certificate is designed to achieve.” – Rachael Grimwood, Clinical Educator

“I’m new to care so I was keen to expand my knowledge of the sector, learn different ways of approaching personal care and add theory to practice, to better support our patients. I like to take in as much information as possible, keep up-to-date with innovative ways of providing care and see different perspectives. I’d like to thank Rachael for her support – it will be great to receive a recognised care qualification at the end of the process.” – Ryan Rusholme, Healthcare Assistant

Together, we’re wishing Ryan the very best of luck on this important step in his care journey!

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Butterfly Memory Appeal raises record amount

Willow Wood Hospice is celebrating its most successful Butterfly Memory Appeal ever, which has raised over £27,000 to help fund its vital services.

Hundreds of supporters came together at the Hospice, based in Ashton-under-Lyne, to release a live butterfly in memory of their loved ones last Saturday (12th July).

Every summer, the Hospice invites the communities of Tameside and Glossop to dedicate a butterfly in memory of someone special to them – whether they have received care at Willow Wood or not – and make a donation which helps to provide compassionate, specialist and dignified care to patients from the local community with any life-limiting illness.

Those who made a dedication received a personalised certificate and their name, as well as that of their loved one, was included in the Butterfly Memory Book, which was available to view at the Hospice during the event.

Around 900 butterflies were released in the Hospice gardens
Around 900 butterflies were released in the Hospice gardens

This year, 900 butterflies were released – more than any other year – in the glorious sunshine in the Hospice’s tranquil gardens, at three release times which were fully booked in advance.

Bethan Creighton, Willow Wood’s Family Support Lead, and Volunteer Chaplain Mark Creighton said a few comforting words to begin each ceremony before individuals and families released their butterflies from their boxes, followed by a repertoire of songs from the Willow Wood Hospice Choir.

The event was attended by the Civic Mayor of Tameside Councillor Shibley Alam – who has chosen the Hospice as one of her charities to support during her year in office – and her Consort Mohammed Khairul Alam, as well as the Lord-Lieutenant of Greater Manchester Diane Hawkins JP LLB and Hospice patron and Vice Lord-Lieutenant Sharman Birtles MBE JP DL.

Vice Lord-Lieutenant Sharman Birtles, Lord-Lieutenant Diane Hawkins and Willow Wood Director of Fundraising and Comms Sam Duncan
Vice Lord-Lieutenant Sharman Birtles, Lord-Lieutenant Diane Hawkins and Willow Wood Director of Fundraising and Comms Sam Duncan

Staff and volunteers manned stalls and the dining room selling a variety of refreshments, cakes, crafts and plants – as well as a raffle and a tombola.

Samantha Kitch, Supporter Care Manager at Willow Wood Hospice, who led on the Butterfly Memory Appeal, said: “We are absolutely overwhelmed by the incredible success of this year’s appeal and wholeheartedly thank everyone who dedicated a butterfly and supported the event, which really was a memorable occasion.

“It’s through the generosity and compassion of our community that we can continue our vital work and ensure that memories live on.

“We’re grateful to Butterflies for Occasions for supplying the butterflies – there were lots of nice comments about the lovely boxes they were in.”

The Butterfly Memory Release is a special event in Willow Wood Hospice's fundraising calendar
The Butterfly Memory Release is a special event in Willow Wood Hospice’s fundraising calendar

The Butterfly Memory Release is one of many events Willow Wood Hospice holds throughout the year, with plenty more still to come in 2025 – including a 5k Wicked-themed Walk around Stamford Park and Chadwick Dam on 21st September.

Since 2020, the cost of delivering hospice services in Greater Manchester has risen by 33 per cent. It costs at least £3.6 million every year for Willow Wood to continue providing its services – 70 per cent of which are provided by its Community Services team at the Hospice and in a patient’s own home.

In March, Willow Wood’s CEO Tracy Minshull and Clinical Director Nicola Cheetham joined hospice leaders at the Houses of Parliament to ask MPs to support reforming the funding model for hospices.

With only 24 per cent of Willow Wood’s annual income funded by the government, the Hospice relies on the local community to cover the shortfall by making donations, organising or supporting fundraising events, donating or buying goods at its eight charity shops, leaving gifts in their Wills, joining the weekly lottery or volunteering.

To find out more about the Hospice, visit www.willowwood.org.uk

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Director’s daring bungee jump for Willow Wood

Neale Samways, Sales Director at Scientific Sanitation Solutions, has taken fundraising to new heights—literally—with a heart-pounding 300ft bungee jump in support of Willow Wood Hospice.

Neale, whose company is one of our main Ball sponsors for the second year running, has already raised over £250 from the daring leap, which took place at scenic Bray Lake in Windsor on 29th June.

This isn’t his first jump for charity—in 2023, Neale completed a 150ft bungee and raised £785.

Inspired by the support he received then, he decided to go even further this year, doubling the height and pushing himself outside his comfort zone.

Speaking after the challenge, Neale said: “The bungee jump was an incredible experience – terrifying but absolutely worth it! Knowing it was for such a great cause kept me focused and made the whole thing even more meaningful. Willow Wood does amazing work, and I’m proud to support them in any way I can.”

Lucy Ta’ati, our Community and Events Fundraiser, added: “We’re so grateful to Neale for once again going above and beyond—quite literally—for Willow Wood. His energy, bravery, and continued commitment mean the world to us, and every penny raised helps us continue providing vital care for our community.”

Founded in 2023, Scientific Sanitation Solutions is based in Ashton-under-Lyne and has a growing global presence.

Some of the team also took part in our Velocity Team Challenge in north Wales last year, helping to raise over £17,000 for Willow Wood.

You can still support Neale’s fundraising efforts by donating via his JustGiving page: justgiving.com/page/scientific-sanitation-solutions-neales300ft-bungeejump

Thank you, Neale, for your continued and courageous support!

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Tameside rivals to face off in Willow Wood Hospice Cup clash

The Willow Wood Hospice Cup will be up for grabs again when Mossley AFC face Droylsden FC in a pre-season friendly.

The local Tameside rivals will meet on Saturday 12th July at Seel Park on Market Street (postcode OL5 OES), with kick-off at 3pm.

The shiny trophy will be presented to the winning team on the pitch at the end of the game.

Admission will be £6 for adults, £4 for concessions, £1 for 12 to 17-year-olds and free for accompanied Under-12s.

There will be a raffle and collection buckets on the day around the ground, which will help to raise funds for the Hospice.

The match is not only an important part of the teams’ preparations for the 2025/26 campaign but also an opportunity to show their support for Willow Wood, which cares for patients from their local community.

The Willow Wood Hospice Cup was a key feature of the Tameside and Glossop football scene for a number of years.

After a hiatus, it was revived last year by former councillor and Civic Mayor of Tameside, Brian Wild, and fellow long-time supporter of the Hospice, Chris Smith.

Mossley AFC beat Glossop North End AFC 2-0 at the Asgard Engineering Stadium so now it’s their turn to host the occasion.

Former Glossop and Mossley player Ben Richardson presenting the cup to Mossley captain Mark Lees in 2024
Former Glossop and Mossley player Ben Richardson presenting the cup to Mossley captain Mark Lees in 2024.

Brian, who is a patron of the Hospice, said: “We’re delighted that the Willow Wood Hospice Cup is back for the second successive year and, after Mossley’s victory last year, they will be looking to win the trophy again.

“The match is a brilliant way to bring the community together and support Willow Wood. Please come along to the game if you can and look out for the collection buckets. Every penny you can give will be greatly appreciated and help make a difference to patients cared for by the Hospice.”

Willow Wood Hospice, based in Ashton-under-Lyne, provides specialist, compassionate and dignified care to patients with any life-limiting illness from Tameside and Glossop and those closest to them.

It costs the Hospice around £10,000 a day to keep providing its vital services – 70 per cent of which are provided by its Community Services team at the Hospice and in a patient’s own home.

Willow Wood only receives 24 per cent of its annual income from the government – the remaining 76 per cent must be raised through the generosity of the local community through donations, organising or supporting fundraising events, donating or buying goods in the Hospice’s eight charity shops, or playing the weekly lottery.

Mossley AFC, now under new manager Alex Craddock, will compete in the Northern Premier League West Division when the campaign begins.

Meanwhile, Dave Pace’s Droylsden team will once again play in the North West Counties Division One North after losing 2-0 to Euxton Villa in last season’s play-off final.

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The scheme helping young people thrive at Willow Wood

In early 2024, our Retail and Volunteering teams embraced a promising new opportunity to support local young people in collaboration with Tameside Council.

The Youth Employment Support (YES) scheme is aimed at helping 16 to 24-year-olds into the world of work, encouraging local organisations to offer at least six months of paid employment.

The scheme provides funding to make it easier for employers to give young people an opportunity.

Last year, we welcomed our first participant, Declan Ranahan, through the scheme—and he quickly made his mark. Declan has since progressed into a full-time role, balancing his Driver’s Mate position with an apprenticeship supported by Clarendon Sixth Form College.

Declan (pictured at the front) has established himself as part of our Retail team
Declan (pictured at the front) has established himself as part of our Retail team

His success has paved the way for others. Since Declan’s start, five more young people have joined our Retail team through the scheme, working at the Clearance Outlet and Donation Centre in Ashton-under-Lyne and our Purchase and Donate Shop in Stalybridge.

Each of them has brought enthusiasm, a willingness to learn, and a fresh perspective.

Paul King, our Warehouse and Logistics Manager, has been mentoring some of the young people and has witnessed their progress firsthand.

“It has worked really well for us,” he said. “The young people get a lot out of it because they are treated like staff. We support them as much as we can and they are given responsibility. The majority of them do want to stay on at the end of the six months.

“Declan has been an example to others – he’s come a long way in the time he’s been with us and really enjoys his Driver’s Mate role.

“The young people with us have been supporting our van drivers and sorting out stock and serving customers in the Clearance Outlet downstairs. They have been quick learners, have had a positive attitude and have been a massive help.”

For Libby Marshall, 18, from Dukinfield, the role has been eye-opening and empowering.

Libby Marshall in the Clearance Outlet
Libby has been working in our Clearance Outlet

“I wasn’t doing anything so I was looking for a job and this came up. It’s been really nice – the friendly environment and the people I’m working with. I didn’t really know anything about the Hospice before so I’ve learned a lot about it.

“I’ve learned communication skills and just being more confident because before I wasn’t really good at communicating.”

Kaylum Duggan, 19, from Stalybridge, has taken on a Driver’s Mate role since January 2025.

Kaylum Duggan
Kaylum is enjoying being a Driver’s Mate 

“It’s a nice working environment and very cooperative. I’ve learned to work in a team, being prepared and lots of physical skills like manual handling. I feel like I’ve had a good impact and I’m enjoying it.

“I would definitely recommend the YES scheme to others – it helps you get out of your shell and find opportunities that help you grow as a person.”

Emily Kellett, 23, from Dukinfield, brought with her some previous volunteering experience, but says her time at Willow Wood has taken her skills and confidence to new levels.

“I’ve developed skills like customer service, money management and teamwork. It’s been lovely working with Libby and all of the team – I feel like I fitted in from day one and I’ve made some great friendships. I want to stay working in retail.”

For many of these young people, previous alternative education placements or work environments had not been the right fit. But at Willow Wood, they have found encouragement, responsibility, and a welcoming team.

Neil Radford, who is involved in the YES scheme at Tameside Council, has praised the collaboration.

“Some of our cohort have challenges and have struggled with social anxiety, particularly around peers of their own age,” Neil said.

“Since working at Willow Wood, we’ve seen their confidence and self-esteem grow and have encouraged increased social interactions across different age groups and some will now travel on public transport independently. They are also broadening their social activities by attending gyms, watching films at the cinema and going shopping with peers.

“Additionally, they have gained valuable experience in learning about the world of work and the responsibilities of being an employee. Through their time at Willow Wood, they have developed essential skills such as teamwork, time management, and workplace communication, which have further boosted their independence skills.

“We would especially like to thank Paul King and his team at the Clearance Outlet and Lisa Pye for their support, patience and kindness. Without this, our scheme wouldn’t be the success it is today.”

To find out more about volunteering at Willow Wood Hospice, visit willowwood.org.uk/vacancies/volunteer-vacancies

Anyone interested in taking part in the YES scheme can contact the Employment and Skills team at Tameside Council on 0161 342 3111 or email employmentandskills@tameside.gov.uk

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Meet Caroline – our new Dementia Team Lead

Hello, I’m Caroline, and I’m the new Dementia Team Lead here at Willow Wood Hospice.

I’ve been warmly welcomed into the Community Services team and I’m already really enjoying the role.

I’ve worked at Willow Wood for 13 years, most recently as a Sister on the Inpatient Unit. Before that, I was a District Nurse in Tameside, supporting patients in their own homes. I’ve previously had experience of dementia care working in a nursing home, before I trained to be a nurse. After I qualified, I trained at the Manchester Royal Infirmary and worked there for around two-and-a-half years.

All of those experiences combined have taught me how vital it is to truly see the person behind the dementia diagnosis and maintain their dignity at every stage. During my time as a Sister on our Inpatient Unit, I supported many patients with various types of dementia, and I’ve always recognised the importance of supporting their carers too.

I’ve always had a special interest in palliative care and felt ready for a new challenge—something where I could make a difference for people living with dementia and their families. The aim of the dementia services at Willow Wood Hospice is to give dementia patients and their carers a voice, ensure they are heard, and are treated with the dignity they deserve.

One of the highlights so far has been taking part in the Dementia Café. The first one I attended was a VE Day celebration, which was really special. You could see how much joy it brought to everyone there. The team of volunteers are fantastic—they organise different activities for each café, which not only helps stimulate the person living with dementia but also gives carers a space to connect, share, and build friendships. The sense of community and support is truly heartwarming.

In this role, we often visit patients in their own homes, taking the time to build rapport with both the patient and their carer. A big part of our work is Advance Care Planning—helping people make decisions for the future, while they are still able, based on their wishes. That can be something as simple as identifying their favourite music, which can bring comfort in moments of distress, or discussing where they would like to receive care in the later stages of their illness. It can also be ensuring symptoms are managed with optimal medication management.

We also coordinate with other services—liaising with GPs, signposting to the right support, and ensuring everything is in place, from pain management to physiotherapy, occupational therapy or home equipment.

I feel incredibly lucky to be part of the Willow Wood Hospice team. It’s a beautiful place with a wonderful workforce. We all support one another and share the same goal—to make a real difference to the lives of those we care for.

Looking ahead, together with Wendy, our Assistant Practitioner, we are going to build on the strong foundations already in place for dementia care at Willow Wood and explore how we can develop the support we offer, whilst continuing to listen closely to the needs of our patients and their carers.

With one in two people in the UK expected to be affected by dementia in their lifetime—either by developing the condition themselves or caring for someone who does—the demand for specialist support will only increase. Here at Willow Wood, we’re committed to being there for as many people in Tameside and Glossop as we can. We have one chance to get it right.

Our Dementia Support services include our Dementia Carers Support Group which is unique in that while a carer attends a small therapy group, we provide activities and support for their loved one in the safe environment of the Hospice.

For more information about our services, visit www.willowwood.org.uk/dementia-support