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Janet retires after 17 years of service

We have said a heartfelt farewell to Janet Delaney, who is retiring after an incredible 17 years of dedicated service to Willow Wood Hospice.

Janet has been an integral part of our Retail team, working across multiple shops including Droylsden, Hyde, Stalybridge, Glossop, The PAD and, most recently, our Distribution Centre (now the Clearance Outlet and Donation Centre).

Janet’s favourite role has always been sorting, where her expertise and hard work has made a huge difference to our operations.

When asked what she’ll miss most, Janet – Distribution Centre Assistant – said it will be our amazing volunteers, who have provided her with so much support over the years.

On what was her final working day on Tuesday (10th December), Janet was presented with a card, flowers and a beautiful cake courtesy of her colleagues.

Paul King, our Warehouse and Logistics Manager, shared: “Janet will be missed by so many. We can’t thank her enough for her years of dedication and service.”

We wish Janet all the best in this exciting new chapter of her life and she will always be part of the Willow Wood family.

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Willow Wood bids farewell to retiring nurse after 25 years

Janet Breslin at her retirement gathering

One of the Hospice’s longest-serving staff members has retired after 25 years of being part of the Willow Wood family. 

Janet Breslin has been with the Hospice almost from the very beginning of our journey, joining in August 1999 – around a month before the Inpatient Unit (IPU) opened.

Staff and volunteers from all departments gathered to say a fond farewell and thank you on her final working day on Wednesday (31st July), which brought the curtain down on a career in nursing spanning over 45 years.

Janet started her training in 1976 in Stafford before registering as a psychiatric nurse in 1979. Two years later, she registered as a general nurse after completing her training and has stayed in that field ever since.

She has worked as a district nurse and had previous experience of working in a hospice at St Ann’s for 10 years, before taking up a role as a sister on our IPU.

Janet before the Hospice opened (left) and on the Inpatient Unit before she moved to Wellbeing (right)

“The first few weeks were getting ready for the ward opening, making sure we had all the equipment we needed and getting documentation ready,” Janet explained.

“Most of the staff had been appointed by then and we had a team building week before the IPU opened which went very well. We were blessed to have a mixed team – including people from The Christie and several other hospices with different ideas.”

Janet expanded her skillset at Willow Wood by working in several different roles, most recently as Wellbeing Team Leader.

“I worked on the IPU for over 20 years. From there, a triage role was developed, it was a one-year secondment so I worked with the specialist palliative care nurses and clinical admin team to triage all of the referrals that came into the Hospice and specialist nurses, so the role was to contact people, get a background history and find the right care for patients.

“Following that role, I joined the Wellbeing team to help with the development of services, which I have done for just over two years up to my retirement.”

Unsurprisingly, she has seen a myriad of changes at the Hospice as the services available to patients from Tameside and Glossop with any life-limiting illness have evolved.

This has included the appointment of occupational therapists and a clinical educator; the development of the complementary therapy team, medical team and dementia support; and the increase in counselling available through the family support team.

Janet with some of her colleagues in the early days of her career

Indeed, there are various achievements that Janet will look back upon with immense pride.

“I am certainly very proud to have been part of the Hospice from the very start, involved in setting up the services, and making a difference to people’s lives through my work,” she reflected.

“In 2016, I was thrilled to represent Willow Wood at an event to celebrate the work that hospices do at the Speaker’s House in the House of Commons. It was a special occasion and I met Baroness Finlay of Llandaff and Dr Sarah Wollaston MP.

“In 2017, I was very proud that myself and Wendy Irons received a Dignity in Care award for collaborative working with the palliative respite team to enable a young lady to have her wishes granted.

“Also in 2018, the Inpatient Unit was shortlisted from around 400 recommendations for the Greater Manchester Care Awards in the category ‘People’s champion’ for outstanding commitment to improving the health and wellbeing of others. It was brilliant and I felt so proud of the team for what was a big achievement.”

Janet and some of her colleagues at a Masquerade Ball

Janet hopes to volunteer in healthcare locally and stay connected with the Hospice, but there are aspects of her job she will dearly miss.

“I will miss the people who I have worked,” she said. “I have enjoyed supporting and developing staff and volunteers, and working with the student nurses in helping with their development – it was a big part of my role which I really enjoyed.

“The team I have worked with in Wellbeing are fantastic. I will certainly miss the contact with patients and making a difference to their lives which is what it’s all about. I will still stay in touch with the Hospice, Willow Wood has been a big part of my life for 25 years.”

As she begins a new chapter in her life, Janet plans to make the most of her free time – including following her beloved Manchester City Football Club at home and abroad.

“I might have the opportunity to go to more European matches now,” she said. “I’ve got some holidays already booked to places I want to see.

“I will go out for lunches with my friends and catch up with old colleagues. I’ve been thinking about getting a dog so more walks too. Last year I started going to a pottery class which I’ll continue going to.

“It will seem strange at first having time to do all these things. The fact I will no longer be in nursing will leave a void, it’s part of my identity.”

Everyone at Willow Wood thanks Janet for her long service and wishes her a happy and healthy retirement.

Janet with her Wellbeing team colleagues

She has also expressed her gratitude to the Hospice for supporting her over the years.

“Thank you to the teams that I have worked with for the support they have given me and the commitment to the work they do. I’m thankful to be blessed to have worked with some amazing people at Willow Wood and thank you to the management for believing in my abilities.

“When I went to Wellbeing, it was so new to me but Nicola [Cheetham], our Clinical Director, gave me that belief and support to be able to do that. It was a challenge that I embraced and have enjoyed.

“Thank you to all of our volunteers, I have worked with some amazing people. They support us and we support them.”

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Much-loved CEO set to retire next year

CEO Karen Houlston in the Willow Wood Hospice Garden

The much-loved and long-standing chief executive of Willow Wood Hospice has announced she will retire next year.

Karen Houlston will stand down from her position in May 2024, during the hospice’s 25th anniversary year.

Karen first joined as a part-time bookkeeper and has been at the hospice, based in Ashton-under-Lyne, since January 2000.

With a finance background, she has fulfilled a number of roles at the hospice – including Admin Manager, Finance & Services Lead and Hospice Exec Manager and after completing a Master’s Degree at Lancaster University in ‘Hospice Leadership’ in October 2013, Karen then went on to become CEO.

Karen has overseen a number of exciting and prominent changes to hospice services, and is well known and highly regarded within GM Hospice and the local healthcare community.

Her legacy is one of care, compassion and innovation – some of the values which have helped to shape the hospice.

Karen Houlston has been CEO of Willow Wood Hospice for almost 10 years
Karen has been CEO of Willow Wood Hospice for almost 10 years

Karen has worked tirelessly to ensure the hospice provides high quality, multi-professional care, support and education across Tameside and Glossop.

Karen said: “It really has been an honour and a privilege to lead this amazing organisation and to have been instrumental in its development over the years, even during the difficult times of the Covid pandemic.

“I know there are financial challenges ahead but there is also an increasing need for our services and so much more we can do to support our community. But I also know the team here are in a great position to meet these goals. I truly believe Willow Wood Hospice will continue to go from strength to strength continuing to provide the special care for the people of Tameside & Glossop.

“I know it is still some time away but I want to say a huge thank you to everyone I’ve had the pleasure of knowing and working with at Willow Wood Hospice over the years, from the Board of Trustees who work tirelessly to govern the organisation to our dedicated staff and army of volunteers. I also want to thank our wonderful donors and fundraisers for their continuous support, I have met some incredibly brave and amazing people.

“I will always be a supporter of Willow Wood and hospice care and wish them every success in the future.”

CEO Karen Houlston outside the entrance to Willow Wood Hospice
CEO Karen Houlston outside the entrance to Willow Wood Hospice

Philip Millson, Chair and Trustee of Willow Wood Hospice, said: “Karen has devoted her professional career to the hospice from the very beginning and is well-respected amongst colleagues and health professionals.

“On behalf of the board of Trustees, I want to thank Karen for her dedication and hard work over the years, where she has striven to ensure that the care the hospice provides is second to none.

“Karen has led our wonderful hospice with compassion, strength and diligence and we look forward to celebrating her success in what will be a milestone anniversary for the hospice next year.

“Karen will be greatly missed, but I wish her a very happy and well-deserved retirement with our best wishes for the future.”

The hospice is now actively recruiting for a new CEO, whose appointment will be announced in due course.

By Adam Higgins

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Chaplain Eddy Inglis retires after 14 years

It’s the end of an era for both Willow Wood Hospice and for Eddy Inglis as he retires after 14 years of dedication in his role of Hospice Chaplin.

Staff and volunteers gathered at the hospice to pay tribute to Eddy and thank him for his service and friendship and presented him with cards and gifts.

In a moving tribute to Eddy, Karen Houlston, Hospice CEO, said: “Eddy was more than a Chaplin, he supported patients, their families and hospice staff and volunteers. He had the ability of putting people at ease with his kindness, compassion and wonderful sense of humour. It has been my privilege to work with him all these years.”
Eddy has led hospice remembrance services including Light up a Life and most recently the beautiful Butterfly Memory Release, which took place on 8 July in the hospice gardens.

There was laughter as well as tears when Eddy responded with an entertaining speech, thanking the staff and volunteers for their friendship over the years and praising the vital work of Willow Wood Hospice.